How to Make a Payment

If you have questions about your account balance, billing, or invoice status, please review your SONIS account first, as it contains your most current financial information.

STEP 1 - CHECK YOUR BALANCE

How to Access Your Billing Statement

1

Visit SONISweb for Students: sonis.tmsu.edu.vc

2

Select “Sonisweb for Students”

3

Enter your Student ID

4

If needed, request a Temporary PIN by clicking “Forgot Password/PIN”

5

Once logged in, open the Financial tab on your dashboard

6

Click Billing Ledger to view your invoice and balance

7

For a detailed, itemized receipt, go to Financials › Billing and click “Click here to view statement

8

IMPORTANT: Be sure to select the current term

!

Please note: Finance is unable to reset SONIS accounts. For username, password, or login assistance, submit a ticket to IT through MyTrinity.

STEP 2 · SUBMIT YOUR PAYMENT

Payment Options

OPTION 1

ACH Funds Transfer

U.S. bank accounts only

Follow the instructions on the ACH form in the HelpDesk catalog.

Please note: You must be signed in with your TMSU.edu email account to access this form.

OPTION 2

Wire Transfer

U.S. dollars

Contact the Finance Department for wire transfer instructions.

OPTION 3

PayPal

Best for payments under $2,000

Use for payments under $2,000 USD. Payments over $2,000 are subject to a 3% processing fee.

Refunds

If you are inquiring about a refund, please note that processing typically takes 7–10 business days from the time the school receives your funds.

Questions?

Currently enrolled students must submit a ticket through the HelpDesk. To ensure your inquiry reaches the correct department, all student finance questions go through the Finance Ticketing System.

How to Submit a Service Request

  1. Log in to MyTrinity › HelpDesk
  2. Click Request a Service
  3. Select Student Finance, choose your inquiry type (invoice, refunds, loans, health insurance, etc.), and submit
  4. Track your request directly in HelpDesk

Withdrawn students and graduates: please email finance@tmsu.edu.vc.